Wednesday, March 23, 2011

When deploying a template using Guest Customization, Windows operating systems fail


Symptoms

  • When deploying a template using Guest Customization, the Windows 7, Windows Server 2008, or Windows Vista based operating systems fail
  • When the virtual machine boots into Windows, you see the error:

    The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click OK to restart the computer, and then restart the installation.
  • In the setupact.log file located at %SystemRoot% xxxx, you see this error multiple times:
Resolution
This issue may occur if an invalid Product Key is entered during the Guest Customization of the template when deploying the virtual machine.

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